Get Social Proof where it matters.

Collect reviews, survey customers. Showcase the best responses.

FeedbackLink helps businesses build online credibility and collect actionable customer feedback.

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GENERATE WORD OF MOUTH

Turn customers into promoters, expand your online credibility

Image of happy face Guide happy customers to review, share, tweet or complete your custom survey. Background image of speech bubble Background image of speech box Background image of art canvas Background image of speech box Background image of speech box Background image of heart Background image of brick and mortar business

Image of happy face Route unhappy customers directly to you, avoid complaints getting lost online.

Collect from all customer touch points

Here's how you can collect reviews and feedback with FeedbackLink

Send elegant email or text requests straight to your customers.

✔️Send email or texts✔️Automate with Zapier or developer API

Guide customers to your "feedback link" - one simple link for capturing reviews and feedback.

✔️Present a QR code for contactless access ✔️Works on all devices

Embed a floating feedback button into your website or web app.

<< See the widget

Print your feedback link and QR code on Business cards, Pamphlets etc.

✔️Collect feedback & reviews on the go

Display your feedback link and QR code on Posters, Table Top Stands etc.

✔️On-the-spot feedback & reviews from on-site customers

Ask for feedback in day-to-day emails.

✔️Learn from your daily customer interactions

Advertise your feedback link and QR Code on thank you notes, stickers, delivery slips etc.

✔️Improve your product experiences

Ask for feedback with your link and QR Code on receipts and invoices.

✔️Make giving feedback easy, discover hard-to-find customer pain points

Print your feedback link and QR Code on packing slips.

✔️Get fresh perspectives on your shipping experience
SHOW OFF YOUR CREDIBILITY

Showcase your best reviews & feedback on your website

Today's consumers rely on trust.

Improve customer conversion rates with on-page "social proof".

Showcase verified feedback & reviews to potential customers by adding an elegant showcase widget to your site.

✔️ Automatically show your latest reviews

✔️ Only show the best responses

<< See the widget

Widget showing at the bottom left of your screen - click the 'X' inside the widget to hide it.

IN ACTION

Sleek and effortless on all devices

All touchpoints (email/text/website etc.) lead customers to your online smart survey.

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Know your Net Promoter Score®

Illustration of Net Promoter Score as in the dashboard.

Your Feedback Link automatically calculates your Net Promoter Score® (NPS) based on customer ratings.

NPS is backed by years of research and can predict your revenue growth.

Learn More >

Beautifully branded to your brand

Illustation of different colors and logos on our Feedback questionnare.

Customers see your your brand, logo and color for a familiar and seamless experience.

Our feedback web app is simple, effortless and easy on the eye.

Get a feedback link free for 14 days

Try it Free No card needed
HOW IT WORKS

All touchpoints (email/text/website/QR code) lead customers to your feedback survey, where they start with a simple question:

How likely are you to recommend us to others, on a scale of 0 - 10?

Happy Customers

(7 - 10)

Leave online reviews and share with friends

(If customer opts not to review?)

Complete your survey questions and polls

Visit your website, promotional offers or other online content

Leave contact details

Unhappy Customers

(0 - 6)

Complain straight to the right channel for swift action

(Optional)

Leave contact details

Presented with your support contact information

Feedback Link is customer feedback and social proof in one platform.

Icon for questions

Collect Actionable Feedback

Set up custom surveys and polls for customers who prefer to give private feedback.

Get quantified, summarized responses.

Icon for plain feedback

Expand Your Online Reputation

Happy customers share with friends or review on your selected public review profiles.

Get more online reviews and shares from your most supportive customers.

Icon for social media

Route Complaints to the Right Channels

Unhappy customers voice complaints directly to your selected support channel.

Provide a swift, personal response to unhappy customers.

Pricing

Month-to-month. Upgrade, downgrade or cancel anytime.

Learn

$ 9 /mo

Send 500 email invites/month

50 Text (SMS) credits/month?

Check for new reviews every 2 days?

Automatically send review/feedback invites (integrations)?

Max 300 feedback responses/month

Engage

$ 49 /mo

Up to 5 different locations?

Send 5,000 email invites/month

500 Text (SMS) credits/month?

Check for new reviews every day?

Automatically send review/feedback invites (integrations)?

Unlimited Feedback Responses

Start 14 Day Trial

Soar

$ 299 /mo

Up to 30 different locations?

Send 20,000 email invites/month

5,000 Text (SMS) credits/month?

Check for new reviews every hour?

Automatically send review/feedback invites (integrations)?

Unlimited Feedback Responses

+

No FeedbackLink branding

Custom web address/domain

Enterprise

Enterprise

Get in touch to discuss enterprise or large franchise options.

Book a call Mail Us

All plans includes brand customization.

Grow your business with social proof and gain customer insights.

Try it Free No card needed.

Still not convinced? Book a call with us for a personal introduction.