feedback.link/yourbusiness

Collect Feedback, let Happy Customers Spread the Word

Survey customers and increase online reviews & shares for your business with a Feedback Link.

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A smart feedback & growth tool for any business

Ask your customers for a rating first, and respond accordingly:

Image of happy face High rating customers review, share, tweet or complete your survey. Background image of speech bubble Background image of speech box Background image of art canvas Background image of speech box Background image of speech box Background image of heart Background image of brick and mortar business

Image of happy face Low rating customer complaints are raised directly to you, and aren't lost online.

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CAPTURE FEEDBACK ANYWHERE

Collect feedback and reviews from all customer touchpoints.

Embed in your website or web app << See the widget
Print your feedback link and QR code on Business cards, Pamphlets etc.
Display your feedback link and QR code on Posters, Table Top Stands etc.
Ask for feedback in email signatures.
Advertise your feedback link and QR Code on thank you notes, stickers, delivery slips etc.
Ask for feedback with your link and QR Code on receipts and invoices.
Print your feedback link and QR Code on packing slips.

Beautifully branded to your brand

Illustation of different colors and logos on our Feedback questionnare.

Customers that visit your feedback link see your logo and your brand color, which provides for a seamless experience. Our feedback web app is simple, effortless and easy on the eye.

See a live demo

Know your Net Promoter Score®

Illustration of Net Promoter Score as in the dashboard.

NPS® is a score that gauge your customer loyalty. It's backed by years of research and can predict your revenue growth. More than two thirds of the Fortune 1000 uses NPS®.

Learn More

Get a feedback link free for 14 days

Try it Free No credit card required
HOW IT WORKS

Your customers start with a simple question:

How likely are you to recommend us to others, on a scale of 0 - 10?

Happy Customers

(7 - 10)

Leave online reviews and share with friends

Complete your survey questions and polls

Visit your website, promotional offers or other online content

Leave contact details

Unhappy Customers

(0 - 6)

Complain straight to the right channel for swift action

Presented with your support contact information

Leave contact details

Feedback Link is a simple, smart approach to collecting customer feedback.

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Collect Actionable Feedback

Set up custom surveys and polls for customers that prefer to give private feedback.

Get quantified, summarized responses.

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Expand Your Online Reputation

Happy customers share with friends or review on your selected public review profiles.

Get more online reviews and shares from your most supportive customers.

...and more
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Route Complaints to the Right Channels

Unhappy customers voice complaints directly to your selected support channel.

Provide a swift, personal response to unhappy customers.

Flexible pricing for businesses of all sizes

Learn

$ 15 /month

100 feedback responses/month

Send 200 email invites/month

Send 100 Text (SMS) invites/month

3 survey questions

Engage

$ 49 /month
Start Free Trial

1,000 feedback responses/month

Send 1,000 email invites/month

Send 500 Text (SMS) invites/month

5 survey questions

+

Capture customer contact details

Direct links

Start Free 14 Day Trial

Soar

$ 129 /month

5,000 feedback responses/month

Send 2,500 email invites/month

Send 1,500 Text (SMS) invites/month

8 survey questions

+

Capture customer contact details

No FeedbackLink branding

Direct Links

Custom web address/domain

Enterprise

Enterprise or Franchise Plans

Reach out to us to hear about franchise and enterprise options!

Contact Us

All plans includes brand customization.

Get to know your customers, get a feedback link!

Try it Free No credit card required.

Still unsure? Try it out to see how it works for yourself, it's easy to get started!